A.I.med Frequently Asked Questions |
|
|
|
Q: What is A.I.med?
A: A.I.med is an all-in-one Scheduling, Electronic Medical Record (EMR) and Billing software system for small to medium sized healthcare offices of all specialties. Built from the ground up using a state-of-the-art programming engine, A.I.med is designed to be fast, easy-to-learn & use, and very affordable.
Q: Does A.I.med have a built in backup system?
A: Unlike many other systems on the market, A.I.med comes
with automatic backup software that can be set to automatically
backup your data on a daily basis up to five times per day.
This data can then be transferred to any form of removable
media like an external hard-drive, CD or tape system.
Q: Will we
be required to purchase a maintenance/service contract?
A: Acrendo offers annual maintenance contracts for toll-free
telephone technical support and product updates. While all
users are encouraged to have a maintenance contract, we do
not require you to purchase one.
Q:
Does A.I.med support electronic faxing?
A: Yes, A.I.med supports electronic faxing directly from
your workstations/Tablet PC's without your reports/prescriptions
ever touching paper. Electronic faxing is accessible throughout
the system in both the Electronic Medical Record and Billing
modules.
Q: Is the system secure, and can I control who gets what
access privileges?
A: Yes, each user has their own unique name and password
to access A.I.med. The administrator can set individual
privileges to access every part of A.I.med. When a user
leaves their station, A.I.med can be returned to the login
screen for secure access.
Electronic Medical Records
(EMR)
Q: How are daily notes entered
into the software?
A: A.I.med uses a combination of customizable point and click
templates and narrative style note generators. These two
styles are often used together where a provider would document
vital, HPI, ROS, medication, allergy, immunization and specialty
specific exam information into a template then import that
data into a narrative template for final revision or dictation.
A.I.med integrates with Dragon Naturally Speaking 7 and
8 for voice recognition capabilities.
Q: Does A.I.med support custom forms/templates?
A: Yes, you can create custom forms/templates in our EMR,
or if you prefer we can create them for you. A.I.med's EMR
supports a nearly unlimited number of custom forms.
Q: Does A.I.med offer E&M Level Coding?
A: Yes, A.I.med offers an add-on module for Evaluation &
Management (E&M) level coding.
Scheduling
Q: Can I create custom office hours and visit types for
my practice?
A: Yes, A.I.med allows you to customize the practice hours
and physician hours to suit the way your practice operates.
A.I.med also supports the creation of custom visit types
and color coding of the visit types.
Q:
Is it easy to re-schedule a patient, and can I schedule
them with another resource?
A: Yes, it is very easy to re-schedule a patient by holding
down the shift key, then selecting the patient. Once you
do that, you can select any open day, time and resource.
AImed makes re-scheduling fast and easy, all from one screen.
Q: Can I book multiple patients into one time
slot?
A: Yes, you can book up to 3 patients into one time slot.
Time slots can also be customized to be anywhere from 5
minutes to 2 hours, permitting you to have as many as 3
patients booked per 5 minute time slot.
Billing
Q: Does A.I.med support electronic
billing?
A: Yes, A.I.med supports both electronic and HCFA-1500 billing.
A.I.med offers electronic billing through Net Health Claims -
a nationwide electronic clearinghouse. NHC offers two different pricing plans 1) Pay per
claim at $0.35/claim or 2) $70/month per provider for unlimited
e-claims.
Q: Can I leave payments in the queue for processing at another
time?
A: Yes, A.I.med will store payments in the queue for processing
at a later date or time. The same concept applies to A.I.med's
pre-processing queue enabling billers to review all claims
before they are submitted to the e-biling/HCFA queue.
Q: Can I send my payment information directly
to Quickbooks from A.I.med?
A:Yes, there is an additional module that allows you to
submit all your payment data to Quickbooks.
|
|
| If
you have any additional questions please contact a sales
representative by calling 1-800-403-2330 or complete our
information request
form to receive an information packet and have a
sales representative contact you. |
| |
|
|
|
|
|
|
|
 |
The A.I.med
software is very user friendly. I have worked
with three other practice management software
packages in other physicians offices and
am finding this one by far the easiest.
I've also enjoyed the friendly support staff
who are always available and ready to help.
Thank you.
Margaret, Office Manager
Port City Neurology |
|
|
|
|
|
|
|
